People are the core of every business. Businesses are based on relationships, and relationships are based on people. I would go to an average restaurant run by amazing people over an outstanding restaurant run by awful people.
Marcus LemonisRead
Usually, you can figure out where a person's mistakes came from if you ask them the genesis of their thought process: 'Why did you do it this way?' As opposed to telling them they did it the wrong way. Understanding their thought process will ultimately help you be able to communicate with them and navigate around them.
Interpretation
What this quote means
Understanding someone's thought process can lead to better communication and relationship building.
In this quote, Marcus Lemonis emphasizes the importance of understanding the thought processes behind people's actions. Instead of jumping to conclusions about mistakes, asking about the reasoning behind decisions can foster more effective communication and collaboration, ultimately leading to better outcomes and stronger relationships.
Themes
CommunicationUnderstandingThought ProcessMistakesRelationships
In practice
Example use cases
In a team meeting when discussing a project failure.
More from Marcus Lemonis
All quotes →It's okay to work for someone else; not everyone is cut out to own a business, and even so, working for someone else is a chance to learn how to both be an employee and an employer.
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