The problem with taking offense is that it's really hard to figure out what to do with it after you're done using it. Better to just leave it on the table and walk away. Umbrage untaken quietly disappears.
Seth GodinRead
Not adding value is the same as taking it away.
Interpretation
Contributing positively is essential; failing to do so is equivalent to detracting from overall value.
Seth Godin's quote emphasizes the importance of actively adding value in any endeavor. If one does not contribute positively or enhance a situation, it can be perceived as undermining its worth, thereby equating inactivity with negativity. In various contexts, whether in business, relationships, or personal growth, the absence of value creation is akin to reducing the existing value, highlighting the necessity of engagement and contribution.
In practice
During a team meeting to discuss project contributions.
The problem with taking offense is that it's really hard to figure out what to do with it after you're done using it. Better to just leave it on the table and walk away. Umbrage untaken quietly disappears.
Excellence isn’t about meeting the spec, it’s about setting the spec. It defines what the consumer sees as quality right this minute, and tomorrow, if you’re good, you’ll reset that expectation again
Living with doubt ... is almost always more profitable than living with certainty. _x000D_ People don't like doubt, so they pay money and give up opportunities to avoid it. _x000D_ Entrepreneurshi p is largely about living with doubt. If you need reassurance, you're giving up quite a bit to get it. On the other hand, if you can get in the habit of seeking out uncertainty, you'll have developed a great instinct.
The danger of the Web is that you can go from idea to public announcement in under ten minutes.
Art isn't only a painting. Art is anything that is creative, passionate and personal. Art is the unique work of a human being created to touch another. Art is created to have an impact, to change someone else.
I made a decision to write for my readers, not to try to find more readers for my writing.
What I do know, at least what I think I have learned from my experiences in business, is that when there is a rush for everyone to do the same thing, it becomes more difficult to do. Not easier. Harder.
If you don't understand the details of your business you are going to fail.
If a company is profitable, the founder is in control. If it's not, investors are in control.
I think that the direct conversation is exactly what companies need to earn trust of customers. Admit an error. Fix a problem. Commit to doing better. That is only human.
One customer well taken care of could be more valuable than $10,000 worth of advertising.
I think that, too many times, business has been seen as acting in its narrow self-interest rather than, essentially, contributing more broadly to society. I think a lot of that is unintentional; I don't think that many managers are deliberately trying to be unethical or are not trying to be sensitive to social needs.
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