Quotes on Business Management

The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.

The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Time is the scarcest resource and unless it is managed nothing else can be managed.

Most of what we call management consists of making it difficult for people to get their work done.

Good leadership consists of showing average people how to do the work of superior people.

If everyone is thinking alike, then somebody isn't thinking.

Smart people instinctively understand the dangers of entrusting our future to self-serving leaders who use our institutions, whether in the corporate or social sectors, to advance their own interests.

Whosoever desires constant success must change his conduct with the times.