Seek first to understand, then to be understood.
Stephen CoveyRead
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9 quotes
Seek first to understand, then to be understood.
Given the complexity of interpersonal relationships and institutions and the complexity of co-ordination of the actions of many people, it is enormously unlikely that, even if there were one ideal pattern for society, it could be arrived at in an a priori fashion. And even supposing that some great genius did come along with a blueprint, who could have the confidence that it could work
If friends disappoint you over and over, that's in large part your own fault. Once someone has shown a tendency to be self-centered, you need to recognize that and take care of yourself; people aren't going to change simply because you want them to.
It is futile to put personality ahead of character, to try to improve relationships with others before improving ourselves.
Authority is not a quality one person 'has,' in the sense that he has property or physical qualities. Authority refers to an interpersonal relation in which one person looks upon another as somebody superior to him.
For just as some people want a purely spiritual Christ, without flesh and without the cross, they also want their interpersonal relationships provided by sophisticated equipment, by screens and systems which can be turned on and off on command. Meanwhile, the Gospel tells us constantly to run the risk of a face-to-face encounter with others, with their physical presence which challenges us, with their pain and their pleas, with their joy which infects us in our close and continuous interaction.
Relationships don't thrive because the guilty are punished but because the innocent are merciful.
It is always the false that makes you suffer, the false desires and fears, the false values and ideas, the false relationships between people. Abandon the false and you are free of pain; truth makes happy, truth liberates.
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
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