If we do not know who the customer is, we do not know what quality is.
Eric RiesRead
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770 quotes
If we do not know who the customer is, we do not know what quality is.
A good teacher will appreciate the good qualities of his students. If one good quality is allowed to emerge, a world of good qualities will emerge from that one.
The exchange between different cultures can not possibly be seen as a threat, when it is friendly. But I believe that the dissatisfaction with the overall architecture often depends on the quality of leadership.
The true greatness of nations is in those qualities which constitute the greatness of the individual.
The way I would describe a pictorial is that it is a picture that makes everybody say ‘Aaaaah,’ with five vowels when they see it. It is something you would like to hang on the wall. The french word ‘photogenique’ defines it better than anything in English. It is a picture which must have quality, drama, and it must, in addition, be as good technically as you can possible make it.
It is time to stop looking outside yourself for the answers to why you haven't created the life and results you want, for it is you who creates the quality of life you lead and the results you produce. You-no one else! To achieve major success in life-to achieve those things that are most important to you-you must assume 100% responsibility for your life. Nothing less will do.
Countries trade with each other - or to be more precise people buy and sell from each other across frontiers - because that is the way to advance their interests. We do not need to beg people to trade with us - as long as we have something that people want, of a quality they expect and at a price they are prepared to pay.
If you Don't have Love, Harmony & Peace within you, then you Can't Contribute these Qualities
An individual is as superb as a nation when he has the qualities which make a superb nation.
Artists must be sacrificed to their art.
Obsess about the quality of the product.
Don't document bad code - rewrite it.
Bravery is not a quality of the body. It is of the soul.
The quality of business communications has become poorer in recent years as people avoid phone calls and face-to-face meetings, I can only assume, in some misguided quest for efficiency.
Any perception can connect us to reality, properly and fully. What we see doesn't have to be pretty, particularly; we can appreciate anything that exists. There is some principle of magic in everything, some living quality. Something living, something real, is taking place in everything.
The chief ingredients in the composition of those qualities that gain esteem and praise, are good nature, truth, good sense, and good breeding.
The quality of your life is a direct reflection of the expectations of your peer group.
Parenthood abruptly catapults us into a permanent relationship with a stranger, and the more alien the stranger, the stronger the whiff of negativity. We depend on the guarantee in our children's faces that we will not die. Children whose defining quality annihilates that fantasy of immortality are a particular insult; we must love them for themselves, and not for the best of ourselves in them, and that is a great deal harder to do. Loving our own children is an exercise for the imagination.
People who learn to control inner experience will be able to determine the quality of their lives, which is as close as any of us can come to being happy.
Attention is like energy in that without it no work can be done, and in doing work is dissipated. We create ourselves by how we use this energy. Memories, thoughts and feelings are all shaped by how use it. And it is an energy under control, to do with as we please; hence attention is our most important tool in the task of improving the quality of experience.
What is it to be a gentleman? Is it to be honest, to be gentle, to be generous, to be brave, to be wise, and, possessing all these qualities, to exercise them in the most graceful outward manner? Ought a gentleman to be a loyal son, a true husband, an honest father? Ought his life to be decent, his bills to be paid, his taste to be high and elegant, his aims in life lofty and noble?
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