Quotes on Service Business

There are no traffic jams along the extra mile.

Your most unhappy customers are your greatest source of learning.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

There is only one boss. The customer.

Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.

Well done is better than well said.