Occupation: Author Birth: March 7, 1946
One aspect of a successful relationship is not just how compatible you are, but how you deal with your incompatibility..
CEOs are hired for their intellect and business expertise - and fired for a lack of emotional intelligence..
Empathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. They seem approachable, wanting to hear wha….
Emotional self-awareness is the building block of the next fundamental emotional intelligence: being able to shake off a bad mood..
If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't h….
IQ and technical skills are important, but emotional intelligence is the sine qua non of leadership..
Attention is a little-noticed and underrated mental asset..
As much as 80% of adult "success" comes from EQ..
Self-absorption in all its forms kills empathy, let alone compassion. When we focus on ourselves, our world contracts as our problems and preoccupati….
The best leaders don’t know just one style of leadership—they’re skilled at several, and have the flexibility to switch between styles as the circums….
Leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important wa….
One way to boost our will power and focus is to manage our distractions instead of letting them manage us..
People who are optimistic see a failure as due to something that can be changed so that they can succeed next time around, while pessimists take the ….
Empathic, emotionally intelligent work environments have a good track record of increasing creativity, improving problem solving and raising producti….
In a very real sense we have two minds, one that thinks and one that feels.
Simple inattention kills empathy, let alone compassion. So the first step in compassion is to notice the other's need. It all begins with the simple ….
Research shows that for jobs of all kinds, emotional intelligence is twice as important an ingredient of outstanding performance as cognitive ability….
Emotional self-control-- delaying gratification and stifling impulsiveness- underlies accomplishment of every sort.
True compassion means not only feeling another's pain but also being moved to help relieve it..
Compassion begins with attention..
Gifted leadership occurs when heart and head--feeling and thought--meet. These are the two winds that allow a leader to soar..