Most business people today are not going to invest in the uncertainty that exists in America..

Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on ….

People in Washington need to put their feet in the shoes of working Americans..

Early on I realized that I had to hire people smarter and more qualified than I was in a number of different fields, and I had to let go of a lot of ….

You cant build any kind of organization if youre not going to surround yourself with people who have experience and skill base beyond your own..

While their service is ending, our responsibility is just beginning!.

When I returned as CEO in 2008, Starbucks had forgotten that meaningful innovations balance an organization's heritage with modern-day relevance and ….