With a population of more than 600 million people, an emerging middle class that is driving strong consumption, and a robust and resilient economy, S….

Hiring people is an art, not a science, and resumes can't tell you whether someone will fit into a company's culture..

Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on….

Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to b….

I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It's seizing the day and accepting responsibility for….

My kids probably started drinking coffee in their late teens..

Mass advertising can help build brands, but authenticity is what makes them last. If people believe they share values with a company, they will stay ….

If Vancouver did not succeed as Starbucks from '87 on, our entire international business, which is now thousands of stores and a significant amount o….

The rules of engagement around building a brand have changed significantly over the past 10 to 15 years. Where companies at one time could spread the….

This may sound a bit naive, but I got here by believing in big dreams..

We have a big opportunity in China. We think the number of stores here can rival the number in North America..

I think the most important thing that I think everyone in America must have is belief that wherever they live, whatever station they have in life, th….

Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would ….

I'm optimistic about the country; I'm optimistic about the American people..

I've traveled around the world, and what's so revealing is that, despite the differences in culture, politics, language, how people dress, there is a….

If you don't love what you're doing with unbridled passion and enthusiasm, you're not going to succeed when you hit obstacles..

But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a reality….

Success in the United States is not an entitlement in China. You have to go there and earn it, and earn it the right way..

My passion. My commitment. This is the most important thing in my life other than my family..

Everyone starts strong. Success comes to those with unwavering commitment to be at the end..

When you're building a business or joining a company you have to be transparent, you can't have two sets of information for two sets of people..