You can teach someone with basic smarts to be smarter; you can't teach cultural fit or personality. But you also want someone who has a passion to win; someone that is all in.

Observe your environment. Invite people into your life that don't look like you or think like you

Black women have a kind of advantage over white women in the workplace. They go in prepared to face some discrimination, so when it happens, they aren't shocked.

I can't tell you how many resumes we get from business schools across the country from black women and black men and Hispanic women, men, etcetera, who say I'm interested in working for your company because they can see someone at the top who looks like them.

The way I go about it is that we should all be inviting people into our lives who don't look like us, speak like us and don't come from where we come from.

Now, race is one of those topics in America that makes people extraordinarily uncomfortable. You bring it up at a dinner party or in a workplace environment, it is literally the conversational equivalent of touching the third rail.