Part of my evolution has been to learn how painful most people's childhoods are. They grow up not liking themselves, not loving themselves. Ask people if they were lovable the minute they were born, and watch them sit back and have to think about it. One lady said, 'I suppose so.' That's painful.

I'm fascinated by the ways in which people express themselves, because their responses are often counter to what they're actually feeling. Like when they're frightened, they tend to freeze. When they're angry, it doesn't always come out as volume. There are wonderful contradictions in the way that people express their emotions.

Psychoanalysis is often about turning our ghosts into ancestors, even for patients who have not lost loved ones to death. We are often haunted by important relationships from the past that influence us unconsciously in the present. As we work them through, they go from haunting us to becoming simply part of our history. (243)

Interpretations, criticisms, diagnoses, and judgments of others are actually alienated expressions of our unmet needs.

There are absolutely ways to manipulate behavior, because our behavior is endlessly being manipulated by the world around us.

Traumatized people chronically feel unsafe inside their bodies: The past is alive in the form of gnawing interior discomfort. Their bodies are constantly bombarded by visceral warning signs, and, in an attempt to control these processes, they often become expert at ignoring their gut feelings and in numbing awareness of what is played out inside. They learn to hide from their selves.