The inability or unwillingness of citizens to differentiate between fake and authentic news is undermining a fundamental assumption of democracy: the informed voter.
Richard EdelmanRead
Engagement and integrity are the two most fundamental aspects of building trust; lead from the front by evolving your company strategy, then live your values every day.
Interpretation
Building trust requires active engagement and integrity in leadership.
This quote emphasizes that trust in an organization is fundamentally built through two key elements: engagement and integrity. Leaders are encouraged to actively participate in the evolution of their companyβs strategy while consistently embodying the core values they advocate for, thereby fostering a trustworthy environment for their teams and stakeholders.
In practice
During a company meeting, a CEO could use this quote to inspire leaders to uphold integrity in their roles.
The inability or unwillingness of citizens to differentiate between fake and authentic news is undermining a fundamental assumption of democracy: the informed voter.
Advertising has always been the 'head boy' of the communications industry, but not anymore. Now the rest - creative, digital, and media - is just as important.
I think that the direct conversation is exactly what companies need to earn trust of customers. Admit an error. Fix a problem. Commit to doing better. That is only human.
You can buy a person's hands but you can't buy his heart. His heart is where his enthusiasm, his loyalty is.
You have to empower your sales staff to use their judgment and go beyond the standards set down on paper and by the computer.
If you can influence the leaders, either with or without their conscious cooperation, you automatically influence the group which they sway.
The Presidency, even to the most experienced politicians, is no bed of roses; and [Zachary] Taylor like others, found thorns within it. No human being can fill that station and escape censure.
I'm so proud to see that I went through an era when it wasn't popular to be an African-American quarterback. Then, to see how things have turned around. It's not about the African-American quarterback. It's about the quarterback who has an ability to do everything.
Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.
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