The intersection of psychology and business is typically seen as being as congested, stressful, and emotionally barren as a peak commute traffic day on the L.A. freeways. But, thankfully, we live in an era in which neuroscientists are teaching us about the malleability of our brain and the emotionally contagious nature of our workplaces.
Interpretation
The complexities of psychology in business can be challenging, but understanding neuroscience can improve workplace emotions.
In this quote, Chip Conley draws a parallel between the stressful nature of peak commute traffic in Los Angeles and the often congested and emotionally barren landscape of the intersection between psychology and business. However, he offers a hopeful perspective, highlighting the advancements in neuroscience that reveal how our brains can adapt and change, as well as the impact of emotions in the workplace, emphasizing that understanding these factors can lead to a more positive work environment.
In practice
In a motivational speech about improving workplace culture.
I know that when I attached my sense of identity a little too closely to my work that I might be distracting myself from feelings of unworthiness. It wasn't the number of hours I worked or how bloodshot my eyes were that defined the difference. It was something internal.
Isn't it ironic that pay, perks, and benefits all cost your company at the bottom line, but authentic recognition, especially when it's most unexpected, costs very little and gives the most impressive return on investment?
Unless you have tested the assumptions in your business model first, outside the building, your business plan is just creative writing.
Positive and engaged brains are a company's greatest assets. More than time and even more than productivity, people must be happy.
If advertisers spent the same amount of money on improving their products as they do on advertising then they wouldn't have to advertise them.
Businesses fail when they over-invest in what is at the expense of what could be.
Virtually every company will be going out and empowering their workers with a certain set of tools, and the big difference in how much value is received from that will be how much the company steps back and really thinks through their business processes, thinking through how their business can change, how their project management, their customer feedback, their planning cycles can be quite different than they ever were before.
Almost all decisions based on cost accounting are utterly wrong.
Subscribe for the occasional hand-picked quote. No noise.