The ideas of control and improvements are often confused with one another. This is because quality control and quality improvement are inseparable.
Kaoru IshikawaRead
In management, the first concern of the company is the happiness of people who are connected with it. If the people do not feel happy and cannot be made happy, that company does not deserve to exist.
Interpretation
What this quote means
The quote emphasizes that a company's priority should be the happiness of its people; without that, it loses its right to exist.
Kaoru Ishikawa highlights the fundamental importance of employee happiness in an organization. He argues that the essence of a company's existence hinges on the well-being of its employees, suggesting that if a company fails to prioritize and ensure the happiness of its workforce, it is fundamentally flawed and lacks merit. This perspective challenges leaders to recognize that their responsibility goes beyond profits and productivity; it extends to creating a positive work environment where individuals feel valued and fulfilled.
Themes
HappinessManagementLeadershipCompany CultureEmployee Satisfaction
In practice
Example use cases
In a motivational speech at a corporate retreat, a manager could use this quote to emphasize the importance of employee well-being.
More from Kaoru Ishikawa
All quotes βSimilar quotes
You have to have a certain realism that government is a pretty blunt instrument and without the constant attention of highly qualified people with the right metrics, it will fall into not doing things very well.
Bill GatesRead
Policies are many, Principles are few, Policies will change, Principles never do.
John C. MaxwellRead
Organization doesn't really accomplish anything. Plans don't accomplish anything, either. Theories of management don't much matter. Endeavors succeed or fail because of the people involved. Only by attracting the best people will you accomplish great deeds.
Colin PowellRead
I cannot penetrate the soul of Arafat. I cannot know in advance whether, behind all the masks, he's the kind of leader who can reach an agreement or whether he wants to be the Moses of the Palestinians, staying in front of the river and not crossing into the promised land.
Ehud BarakRead
What is most important of this grand experiment, the United States? Not the election of the first president but the election of its second president. The peaceful transition of power is what will separate this country from every other country in the world.
George WashingtonRead
Holding individuals accountable for corporate wrongdoing isn't ideological; it's good law enforcement.
Sally YatesRead