Competition should not be for a share of the market-but to expand the market.
W. Edwards DemingRead
Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
Interpretation
Transformation in management requires a commitment to learning and patience for results.
W. Edwards Deming emphasizes that for management to achieve meaningful transformation, there must be sustained dedication to new learning and adaptation to new philosophies. Those who are hesitant or expect immediate outcomes will likely face disappointment because genuine change takes time and perseverance.
In practice
During a corporate training seminar to inspire managers.
Competition should not be for a share of the market-but to expand the market.
The job can't be finished only improved to please the customer.
Don't expect smart people to listen to you without proof.
Quality begins with the intent, which is fixed by management.
Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
Just because you can measure everything doesn't mean that you should.
True basketball coaches are great teachers and you do not humiliate, you do not physically go after, you do not push or shove, you do not berate, if you are a true coach. If you humiliate or curse them, that won't do it. Coaches like that are not coaches.
Lenity will operate with greater force, in some instances, than rigor. It is, therefore, my first wish, to have my whole conduct distinguished by it.
Consensus is the negation of leadership.
We made a great mistake in the beginning of our struggle, and I fear, in spite of all we can do, it will prove to be a fatal mistake. We appointed all our worst generals to command our armies, and all our best generals to edit the newspapers
It's very important in a leadership role not to place your ego at the foreground and not to judge everything in relationship to how your ego is fed.
We deal, unfortunately, every single day with leaders of countries who are responsible for actions we find either objectionable or abhorrent, whether it's Vladimir Putin, whether it's Xi Jinping, whether it's any others on a long list of people I can name. But we find ways to deal with them.
Subscribe for the occasional hand-picked quote. No noise.