People really are our most important resource, and people who don't realize that and choose not to live that way, choose not to lead that way, are paying a price for that in many of our companies, many of our organizations.
Chesley SullenbergerRead
My message going forward is that I want to remind everyone in the aviation industry - especially those who manage aviation companies and those who regulate aviation - that we owe it to our passengers to keep learning how to do it better.
Interpretation
What this quote means
Continuous improvement in aviation is essential for passenger safety and satisfaction.
Chesley Sullenberger emphasizes the importance of ongoing education and innovation in the aviation industry. He believes that those involved in managing and regulating airlines have a responsibility to prioritize passenger safety and experience by constantly improving their practices and knowledge.
Themes
AviationContinuous LearningPassenger SafetyImprovementResponsibility
In practice
Example use cases
In a presentation on aviation safety, one might quote Sullenberger to emphasize the need for continual improvement.
More from Chesley Sullenberger
All quotes →Pilots learn to use human skills to communicate information and make decisions collectively, which creates a shared sense of responsibility among the team for better outcomes.
Chesley SullenbergerRead
You know, I think when people are in important positions in big organizations, they often get tied up with the minutia of managing money, managing things. They often forget that people deserve to be led.
Chesley SullenbergerRead
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