The North Star has always been the same, which for us, is about making insanely great products that really change the world in some way - enrich people's lives.
Tim CookRead
It turns out that people - in every country in the world, there's a segment of buyer that wants the best product and the best experience. And that's what we're about providing.
Interpretation
The quote emphasizes the universal demand for high-quality products and experiences.
Tim Cook's quote highlights the global desire among consumers for premium products and exceptional experiences, suggesting that businesses should focus on meeting these expectations to succeed in the market. This reflects a fundamental aspect of consumer behavior across cultures, indicating that quality and experience are critical factors in customer satisfaction and loyalty.
In practice
In a business presentation discussing customer satisfaction practices.
The North Star has always been the same, which for us, is about making insanely great products that really change the world in some way - enrich people's lives.
There have been people that suggest that we should have a back door. But the reality is if you put a back door in, that back door's for everybody - for good guys and bad guys.
I don't subscribe to the view some people have in the industry that you should purposefully design products that do not last that long. I don't think it is good for anyone.
When technological advancement can go up so exponentially, I do think there's a risk of losing sight of the fact that tech should serve humanity, not the other way around.
Work takes on new meaning when you feel you are pointed in the right direction. Otherwise, it's just a job, and life is too short for that.
That has always been the objective of Apple: to do things that really enrich people's lives. That you look back on and you wonder, 'How did I live without this?'
Goodwill is the only asset that competition cannot undersell or destroy.
Learn to sell. In business you’re always selling: to your prospects, investors and employees. To be the best salesperson put yourself in the shoes of the person to whom you’re selling. Don’t sell your product. Solve their problems.
I wasn't running toward the theater but running away from the sporting goods store. Of course now that I'm selling spaghetti sauce (with Newman's Own), I begin to understand the romance of business.. the allure of being the biggest fish in the pond and the juice you get from beating out your competitors.
The single biggest reason companies fail is they overinvest in what is, as opposed to what might be.
Know your numbers' is a fundamental precept of business.
A good company delivers excellent products and services, and a great company does all that and strives to make the world a better place.
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