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The single biggest problem in communication is the illusion that it has taken place.
George Bernard Shaw
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Interpretation

What this quote means

Misunderstandings occur when people assume they understand each other without actually communicating effectively.

George Bernard Shaw highlights a crucial aspect of communication: the assumption that mere speaking leads to understanding. Often, people believe they have conveyed their thoughts clearly, yet misunderstandings arise because the recipient may not have truly grasped the message. This quote serves as a reminder for individuals to ensure clarity in their communications rather than relying on the illusion that words alone suffice.

Themes

CommunicationUnderstandingMisunderstandingIllusionClarity

In practice

Example use cases

This quote can be used at a workshop on effective communication to underscore the importance of clear messaging.

More from George Bernard Shaw

What we want is to see the child in pursuit of knowledge, and not knowledge in pursuit of the child.
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Marriage is good enough for the lower classes: they have facilities for desertion that are denied to us.
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Forgive him, for he believes that the customs of his tribe are the laws of nature!
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Those who talk most about the blessings of marriage and the constancy of its vows are the very people who declare that if the chain were broken and the prisoners left free to choose, the whole social fabric would fly asunder. You cannot have the argument both ways. If the prisoner is happy, why lock him in? If he is not, why pretend that he is?
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Treat a friend as a person who may someday become your enemy; an enemy as a person who may someday become your friend.
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The happiness of credulity is a cheap and dangerous quality.
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Speak from your mind and people will hear you with their mind. Speak from your heart and people will hear you with their heart.
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