If people start to buy the idea that machines are great companions for the elderly or for children, as they increasingly seem to do, we are really playing with fire.
Sherry TurkleRead
We live in a technological universe in which we are always communicating. And yet we have sacrificed conversation for mere connection.
Interpretation
Despite the advancements in technology that allow constant communication, we often lose the depth of meaningful conversation.
Sherry Turkle's quote highlights the paradox of modern communication, where the convenience of technology fosters constant connectivity yet diminishes the richness of face-to-face interactions. It suggests that while we are more connected than ever, the quality of our conversations suffers, leading to a shallower understanding of one another and potentially impacting our relationships.
In practice
In a speech about the importance of face-to-face interactions in the workplace.
If people start to buy the idea that machines are great companions for the elderly or for children, as they increasingly seem to do, we are really playing with fire.
The most used program in computers and education is PowerPoint. What are you learning about the nature of the medium by knowing how do to a great PowerPoint presentation? Nothing. It certainly doesn't teach you how to think critically about living in a culture of simulation.
Technology is seductive when what it offers meets our human vulnerabilities. And as it turns out, we are very vulnerable indeed. We are lonely but fearful of intimacy. Digital connections and the sociable robot may offer the illusion of companionship without the demands of friendship. Our networked life allows us to hide from each other, even as we are tethered to each other. We’d rather text than talk.
Human relationships are rich and they're messy and they're demanding. And we clean them up with technology. Texting, email, posting, all of these things let us present the self as we want to be. We get to edit, and that means we get to delete, and that means we get to retouch, the face, the voice, the flesh, the body -- not too little, not too much, just right.
The feeling that 'no one is listening to me' make us want to spend time with machines that seem to care about us.
We are inhibited from aggression by the presence of another face, another person. We're aware that we're with a human being. On the Internet, we are disinhibited from taking into full account that we are in the presence of another human being.
Artificial intelligence will reach human levels by around 2029. Follow that out further to, say, 2045, we will have multiplied the intelligence, the human biological machine intelligence of our civilization a billion-fold.
Even though you can't get along without your smartphone, there are not many essential services on your smartphone. They're mostly convenience; you could live without it. Essential means you die without it. A gadget that warns you're about to have a heart attack - that's essential. We're about to go into that phase with smartphones.
People have long feared that mechanization might cause mass unemployment. This never happened because, as old professions became obsolete, new professions evolved, and there was always something humans could do better than machines. Yet this is not a law of nature, and nothing guarantees it will continue to be like that in the future.
Our society has reoriented itself to the present moment. Everything is live, real time, and always-on. It’s not a mere speeding up, however much our lifestyles and technologies have accelerated the rate at which we attempt to do things. It’s more of a diminishment of anything that isn’t happening right now—and the onslaught of everything that supposedly is.
Imagine if we can just talk to our computers and have it understand, 'Please schedule a meeting with Bob for next week.' Or if each child could have a personalized tutor. Or if self-driving cars could save all of us hours of driving.
The Internet was supposed to be the greatest tool of global communications and means of sharing knowledge in human history. And it is. But it has also become the most effective instrument of mass surveillance and potentially one of the greatest instruments of totalitarianism in the history of the world.
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