If people start to buy the idea that machines are great companions for the elderly or for children, as they increasingly seem to do, we are really playing with fire.
Technology challenges us to look at our human values. We can try to use technology to cure Parkinson's or Alzheimer's, which would be a blessing, but that blessing is not a reason to move from artificial brain enhancement to artificial intimacy.
Interpretation
What this quote means
The quote emphasizes the need to reflect on human values when advancing technology, particularly concerning artificial enhancements.
Sherry Turkle's quote suggests that while technology has the potential to greatly benefit humanity, such as through medical advancements for diseases like Parkinson's and Alzheimer's, we must carefully consider the implications of using technology to replace or alter fundamental human experiences, such as intimacy. It invites a discussion about the ethical boundaries of technological enhancements and the importance of maintaining our core human values in the face of innovation.
Themes
In practice
Example use cases
In a technology ethics seminar discussing the implications of AI in healthcare.
More from Sherry Turkle
All quotes →We live in a technological universe in which we are always communicating. And yet we have sacrificed conversation for mere connection.
The most used program in computers and education is PowerPoint. What are you learning about the nature of the medium by knowing how do to a great PowerPoint presentation? Nothing. It certainly doesn't teach you how to think critically about living in a culture of simulation.
Technology is seductive when what it offers meets our human vulnerabilities. And as it turns out, we are very vulnerable indeed. We are lonely but fearful of intimacy. Digital connections and the sociable robot may offer the illusion of companionship without the demands of friendship. Our networked life allows us to hide from each other, even as we are tethered to each other. We’d rather text than talk.
Human relationships are rich and they're messy and they're demanding. And we clean them up with technology. Texting, email, posting, all of these things let us present the self as we want to be. We get to edit, and that means we get to delete, and that means we get to retouch, the face, the voice, the flesh, the body -- not too little, not too much, just right.
The feeling that 'no one is listening to me' make us want to spend time with machines that seem to care about us.
Similar quotes
Today's environment is beginning to threaten today's organizations, finding them seriously deficient in their nervous system design... The degree of coordination, perception, rational adaptation, etc., which will appear in the next generation of human organizations will drive our present organizational forms, with their clumsy nervous systems, into extinction.
Without sounding too cliché, the Internet really is the birth of some kind of global mind.
One thing about open source is that even the failures contribute to the next thing that comes up. Unlike a company that could spend a million dollars in two years and fail and there's nothing really to show for it, if you spend a million dollars on open source, you probably have something amazing that other people can build on.
Now it's easy for someone to set up a storefront and reach the entire world in very modest ways. So these technologies that we thought would dis-intermediate traditional sellers gave more people the tools to be sellers. It also changed the balance of power between sellers and buyers.
If the Net becomes the center of the universe, which is what seems to be happening, then the dizzying array of machines that will be plugged into it will virtually guarantee that the specifics of which chip and which operating system you've got will be irrelevant.
Technology will move faster than governments, so don't legislate before you understand the consequences.