Quotes on Business Inspiration

Customer satisfaction is worthless. Customer loyalty is priceless.

There are no traffic jams along the extra mile.

I had to make my own living and my own opportunity. But I made it! Don't sit down and wait for the opportunities to come. Get up and make them.

Success is often achieved by those who don't know that failure is inevitable.

Your most unhappy customers are your greatest source of learning.

I think a simple rule of business is, if you do the things that are easier first, then you can actually make a lot of progress.

Make your product easier to buy than your competition, or you will find your customers buying from them, not you.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Sometimes when you innovate, you make mistakes. It is best to admit them quickly, and get on with improving your other innovations.

Women have always been the strong ones of the world.

Yesterday's home runs don't win today's games.

A lot of people have ideas, but there are few who decide to do something about them now. Not tomorrow. Not next week. But today. The true entrepreneur is a doer, not a dreamer.

Business opportunities are like buses, there's always another one coming.

If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.

Someone is sitting in the shade today because someone planted a tree a long time ago.

Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.

The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.

I do not believe a man can ever leave his business. He ought to think of it by day and dream of it by night.

A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.