The organization cannot trust the individual; the individual must trust the organization.
Ray KrocRead
If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.
Interpretation
Passion and customer focus are key to achieving success rather than merely chasing money.
This quote emphasizes the importance of finding joy in one's work and prioritizing customer needs over financial gain. By loving what you do and ensuring excellent service, true success will naturally follow, surpassing mere monetary rewards.
In practice
In a motivational speech about pursuing one's career goals.
The organization cannot trust the individual; the individual must trust the organization.
The two most important requirements for major success are: first, being in the right place at the right time, and second, doing something about it.
Achievement must be made against the possibility of failure, against the risk of defeat. It is no achievement to walk a tightrope laid flat on the floor. Where there is no risk, there can be no pride in achievement and, consequently, no happiness. The only way we can advance is by going forward, individually and collectively, in the spirit of the pioneer. We must take the risks involved in our free enterprise system. This is the only way in the world to economic freedom. There is no other way.
You're only as good as the people you hire.
Look after the customer and the business will take care of itself
I HAVE ALWAYS believed that each man makes his own happiness and is responsible for his own problems.
I'm lucky to be part of a team who help to make me look good, and they deserve as much of the credit for my success as I do for the hard work we have all put in on the training ground.
When you play this game twenty years, go to bat ten-thousand times, and get three-thousand hits, do you know what that means? You've gone zero for seven-thousand.
Those who try to achieve success without hard work ultimately deceive themselves-or worse-deceive others.
If I had wanted to be protected in a quiet job, I could have stayed at Porto. I would have been second, after God, in the eyes of the fans even if I had never won another thing.
If I'd said, 'I'm going to be a director,' it probably wouldn't have happened.
Being criticized in the media is a good problem to have - most of the time. It means you're doing something that is at least interesting or cool or crazy enough to be noticed. It might not always feel good, but it's usually better than the alternative of obscurity.
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