When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
Dale CarnegieRead
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17 quotes
When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
If you want to gather honey, don't kick over the beehive.
Talk about your own mistakes before criticizing the other person.
Be sympathetic with the other person's ideas and desires.
Try honest to see things from the other person's point of view.
Many media commercials encourage us to believe that if we buy a certain product, we can be physically appealing, or popular, or successful. According to the commercial message, it may be easy to make friends and influence people if we simply do what we're told to do. It would be wonderful if that were true, but unfortunately life does not seem to work that way. What is inside of us can be much more important and influential than what is outside.
Begin with praise and honest appreciation.
People influence people. Nothing influences people more than a recommendation from a trusted friend. A trusted referral influences people more than the best broadcast message. A trusted referral is the Holy Grail of advertising.
The only way to get the best of an argument is to avoid it.
Make the other person feel important - and do it sincerely.
Ask questions instead of giving direct orders.
Always make the other person feel important.
The only way on Earth to influence other people is to talk about what they want and show them how to get it.
Become genuinely interested in other people.
Get around people who have something of value to share with you. Their impact will continue to have a significant effect on your life long after they have departed.
The key to successful leadership today is influence, not authority.
arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.
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