Quotes on User Experience

Most business models have focused on self interest instead of user experience. Those are the kinds of problems we solve to solve.

Design is not just what it looks like and feels like. Design is how it works.

Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply.