Occupation: Businessman Birth: July 19, 1953
The leaders in Washington have got to come together in a bipartisan way and do the right thing for the people who are being left behind. We cannot ha….
Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand..
Who wants a dream that's near-fetched?.
My father had a series of blue-collar jobs and never made more than $20,000 a year. When I was seven, he got injured on a job. That was a very import….
And with the right mentor, don't be afraid to expose your vulnerabilities. Admit you don't know what you don't know. When you acknowledge your weakne….
In the 1960s, if you introduced a new product to America, 90% of the people who viewed it for the first time believed in the corporate promise. Then ….
While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people co….
Starbucks has changed the rules of engagement for the music industry..
Don't settle! Embrace a dream--and keep dreaming. Don't be a bystander. Take it personally..
Starbucks has stores in America in many, many communities that are governed by many, many different municipalities. Starbucks cannot dictate to a mun….
Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can't cut enough costs to save your w….
We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do..
The companies that are lasting are those that are authentic..
Don't buy preground coffee..
Success is the by-product when you work toward the target..
I do feel, in a sense, the rules of engagement for citizenship has changed, and we must encourage other people to speak up and to take action..
There's this myth that has been exacerbated by others that Starbucks means a $4 cup of coffee, which is not true..
We are not in the coffee business serving people, we are in the people business serving coffee..
Success is empty if you arrive at the finish line alone..
Post-9/11, we saw an immediate uptick in the amount of people in our stores, all over the country. People wanted that human connection. We are not go….
I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that s….