Our most important education system is in the employees' own organization..

The greatest change in corporate culture - and the way business is being conducted - may be the accelerated growth of relationships based... on partn….

Thus, for those who are willing to go out into the field, to look and to listen, changing demographics is both a highly productive and a highly depen….

If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time..

The monomaniac is unlikely to succeed. Most leave only their bleached bones in the roadless desert. But the rest of us, with our multiple interests i….

To be a manager requires more than a title, a big office, and other outward symbols of rank. It requires competence and performance of a high order..

Once a year ask the boss, "What do I or my people do that helps you to do your job?" and "What do I or my people do that hampers you?".

Without institution there is no management. But without management there is no institution..

Mother Teresa's numerical results were not her greatest contribution. Instead, she made the world-and especially India-conscious of compassion..

That people even in well paid jobs choose ever earlier retirement is a severe indictment of our organizations - not just business, but government ser….

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask..

The Welfare State, which begun in Imperial Germany for the truly indigent and disabled, has now become "everybody's entitlement" and an increasing bu….

Business, that's easily defined - it's other people's money..

The postwar [WWII] GI Bill of Rights - and the enthusiastic response to it on the part of America's veterans - signaled the shift to the knowledge so….

Profitability is the sovereign criterion of the enterprise..

It does not follow from the separation of planning and doing in the analysis of work that the planner and the doer should be two different people. It….

Once the facts are clear the decisions jump out at you..

Production is not the application of tools to materials, but logic to work..

Efficiency is doing better what is already being done..

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it..

When a resource is scarce, you increase its yield..