Occupation: Author Birth: November 19, 1909 Death: November 11, 2005
There are two types of people in the business community: those who produce results and those who give you reasons why they didn't..
Defending yesterday is far more risky than making tomorrow..
Do first things first, and second things not at all..
Leadership is lifting a person's vision to high sights, the raising of a person's performance to a higher standard, the building of a personality bey….
Management and entrepreneurship are only two different dimensions of the same task. An entrepreneur who does not learn how to manage will not last lo….
Whenever you see a successful business, someone once made a courageous decision..
There is no perfect strategic decision. One always has to pay a price. One always has to balance conflicting objectives, conflicting opinions, and co….
Successful careers are not planned. They develop when people are prepared for opportunities because they know their strengths, their method of work, ….
What is the major problem? It is fundamentally the confusion between effectiveness and efficiency that stands between doing the right things and doin….
An employer has no business with a man's personality. Employment is a specific contract calling for a specific performance... Any attempt to go beyon….
What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer..
It takes far less energy to move from first-rate performance to excellence than it does to move from incompetence to mediocrity..
Management by objective works - if you know the objectives. Ninety percent of the time you don't..
Now that knowledge is taking the place of capital as the driving force in organizations worldwide, it is all too easy to confuse data with knowledge ….
A manager sets objectives - A manager organizes - A manager motivates and communicates - A manager, by establishing yardsticks, measures - A manager ….
Change is the norm; unless an organization sees that its task is to lead change, that organization will not survive..
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not qualit….
An organization belongs on a sick list when promotion becomes more important to its people than accomplishment of their job they are in. It is sick w….
The fewer data needed, the better the information. And an overload of information, that is, anything much beyond what is truly needed, leads to infor….
Don't solve problems. Pursue opportunities..
What's measured improves.