Occupation: Author Birth: November 19, 1909 Death: November 11, 2005
More business decisions occur over lunch and dinner than at any other time, yet no MBA courses are given on the subject..
That people even in well paid jobs choose ever earlier retirement is a severe indictment of our organizations - not just business, but government ser….
When the business grows, the person who founded it is incredibly busy. Rapid growth puts an enormous strain on a business. You outgrow your productio….
The purpose of an organization is to enable ordinary humans beings to do extraordinary things..
There's nothing so useless than executing a task efficiently when it actually never should have been executed at all..
The true business of every company is to make and keep customers..
Strategy is a commodity, execution is an art..
The single most important thing to remember about any enterprise is that results exist only on the outside.The result of a business is a satisfied cu….
Marketing is not only much broader than selling, it is not a specialized activity at all. It encompasses the entire business. It is the whole busines….
Leadership is not rank, privileges, title or money. It is responsibility..
A manager's task is to make the strengths of people effective and their weakness irrelevant - and that applies fully as much to the manager's boss as….
I no longer think that learning how to manage people, especially subordinates, is the most important for executives to learn. I am teaching above all….
The greatest challenge to organizations is the balance between continuity and change. You need both. At different times, the balance is slightly more….
The job of a professional manager is not to like people. It is not to change people. It is to put their strengths to work..
There is nothing so useless as doing efficiently that which should not be done at all..
That the government's power under the Taft-Hartley Act to stop a strike by injunction so clearly strengthens the hand of the employer-even though it ….
The customer rarely buys what the business thinks it sells him..
Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got..
One does not start with facts. One starts with opinions..
There's no such thing as knowledge management; there are only knowledgeable people. Information only becomes knowledge in the hands of someone wh….
Unless the power of the corporation can be organized on an accepted principle of legitimacy, it will be taken over by a Central government.