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To get the best coaching outcomes, always have your 1-on-1's on your employee's turf not yours. In your office the truth hides.
Marcus Buckingham
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Interpretation

What this quote means

Effective coaching occurs when dialogue takes place in the employee's familiar environment, promoting openness and honesty.

Marcus Buckingham emphasizes the importance of conducting coaching sessions in an environment where employees feel comfortable and at ease. By meeting on the employee's turf, leaders can foster a sense of trust that encourages honest communication, revealing insights that might be hidden in more formal settings. This approach acknowledges the unspoken dynamics present in traditional office spaces and seeks to elicit genuine feedback and engagement.

Themes

CoachingLeadershipCommunicationTrustEnvironment

In practice

Example use cases

In a leadership workshop, you might quote this to emphasize creating a supportive atmosphere.

More from Marcus Buckingham

The best way to find out whether you're on the right path? Stop looking at the path.
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Strengths are not activities you're good at, they're activities that strengthen you. A strength is an activity that before you're doing it you look forward to doing it; while you're doing it, time goes by quickly and you can concentrate; after you've done it, it seems to fulfill a need of yours.
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There has to be a way to redirect employee's driving ambition and to channel it more productively. There is. Create heroes in every role. Make every role, performed at excellence, a respected profession.
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Most of my work has been in corporations, studying how you build an organization that helps people to identify and work to their strengths.
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The true genius of a great manager is his or her ability to individualize. A great manager is one who understands how to trip each person's trigger.
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Don't waste time trying to put in what was left out. Try to draw out what was left in.
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