We are dominated by the relatively small number of persons who understand the mental processes and social patterns of the masses. It is they who pull the wires which control the public mind.
Edward BernaysRead
The best defense against propaganda: more propaganda.
Interpretation
To combat misleading information, one should respond with counter-information.
Edward Bernays suggests that the most effective way to counteract propaganda is through the dissemination of more information that presents an alternative perspective. This highlights the importance of critical thinking and the need for a robust response to misleading narratives in society, indicating that simply ignoring propaganda is insufficient.
In practice
In a debate about media influence, one might cite this quote to emphasize the need for counter-arguments.
We are dominated by the relatively small number of persons who understand the mental processes and social patterns of the masses. It is they who pull the wires which control the public mind.
The invisible government tends to be concentrated in the hands of the few because of the expense of manipulating the social machinery which controls the opinions and habits of the masses. To advertise on a scale which will reach fifty million persons is expensive. To reach and persuade the group leaders who dictate the public's thoughts and actions is likewise expensive.
Any person or organization depends ultimately on public approval, and is therefore faced with the problem of engineering the public's consent to a program or goal.
No serious sociologist any longer believes that the voice of the people expresses any divine or specially wise and lofty idea. The voice of the people expresses the mind of the people, and that mind is made up for it by the group leaders in whom it believes and by those persons who understand the manipulation of public opinion. It is composed of inherited prejudices and symbols and clichés and verbal formulas supplied to them by the leaders.
We are governed, our minds are molded, our tastes formed, our ideas suggested, largely by men we have never heard of. This is a logical result of the way in which our democratic society is organized. Vast numbers of human beings must cooperate in this manner if they are to live together as a smoothly functioning society.
Men (people) are rarely aware of the real reasons which motivate their actions.
The worst thing about e-mail is that you can’t interrupt the other person. You have to read the whole thing and then e-mail them back, pointing out all their mistakes and faulty assumptions. It’s frustrating and it’s time-consuming. God bless phone calls.
It does not matter what you know about anything if you cannot communicate to your people. In that event, you are not even a failure. You're just not there.
He says a million things without saying a word. I have never heard a more eloquent silence.
A flourishing, morally credible media is a vital component in the maintenance of genuinely public talk, argument about common good.
There is a silence that matches our best possibilities when we have learned to listen to others. We can master the art of being quiet in order to be able to hear clearly what others are saying. . . . We need to cut off the garbled static of our own preoccupations to give to people who want our quiet attention.
Persuasive communication involves enthusiasm, animation, audience participation, authenticity and spontaneity.
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