We are dominated by the relatively small number of persons who understand the mental processes and social patterns of the masses. It is they who pull the wires which control the public mind.
Edward BernaysRead
The best defense against propaganda: more propaganda.
Interpretation
To combat misleading information, one should respond with counter-information.
Edward Bernays suggests that the most effective way to counteract propaganda is through the dissemination of more information that presents an alternative perspective. This highlights the importance of critical thinking and the need for a robust response to misleading narratives in society, indicating that simply ignoring propaganda is insufficient.
In practice
In a debate about media influence, one might cite this quote to emphasize the need for counter-arguments.
We are dominated by the relatively small number of persons who understand the mental processes and social patterns of the masses. It is they who pull the wires which control the public mind.
The invisible government tends to be concentrated in the hands of the few because of the expense of manipulating the social machinery which controls the opinions and habits of the masses. To advertise on a scale which will reach fifty million persons is expensive. To reach and persuade the group leaders who dictate the public's thoughts and actions is likewise expensive.
Any person or organization depends ultimately on public approval, and is therefore faced with the problem of engineering the public's consent to a program or goal.
No serious sociologist any longer believes that the voice of the people expresses any divine or specially wise and lofty idea. The voice of the people expresses the mind of the people, and that mind is made up for it by the group leaders in whom it believes and by those persons who understand the manipulation of public opinion. It is composed of inherited prejudices and symbols and clichΓ©s and verbal formulas supplied to them by the leaders.
We are governed, our minds are molded, our tastes formed, our ideas suggested, largely by men we have never heard of. This is a logical result of the way in which our democratic society is organized. Vast numbers of human beings must cooperate in this manner if they are to live together as a smoothly functioning society.
Men (people) are rarely aware of the real reasons which motivate their actions.
The single biggest problem in communication is the illusion that it has taken place.
The human voice: It's the instrument we all play. It's the most powerful sound in the world, probably. It's the only one that can start a war or say 'I love you.' And yet many people have the experience that when they speak, people don't listen to them.
Persuasive communication involves enthusiasm, animation, audience participation, authenticity and spontaneity.
It is not so much the content of what one says as the way in which one says it. However important the thing you say, what's the good of it if not heard or, being heard, not felt?
The American people want something terse, forcible, picturesque, striking - something that will arrest their attention, enlist their sympathy, arouse their indignation, stimulate their imagination, convince their reason, awaken their conscience.
I never think of access or good will. I just want a good interview. I want guests to be informative and entertaining. I've never been concerned about someone's liking me tomorrow.
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