The North Star has always been the same, which for us, is about making insanely great products that really change the world in some way - enrich people's lives.
Tim CookRead
Companies that get confused, that think their goal is revenue or stock price or something. You have to focus on the things that lead to those.
Interpretation
Companies should prioritize their core mission and values over just financial metrics.
In this quote, Tim Cook highlights that companies often lose sight of their fundamental purpose when they focus too heavily on financial outcomes like revenue or stock price. He emphasizes the importance of concentrating on the underlying factors, such as innovation, customer satisfaction, and company culture, that drive financial success rather than solely chasing those financial metrics.
In practice
During a leadership conference, when discussing long-term business strategies.
The North Star has always been the same, which for us, is about making insanely great products that really change the world in some way - enrich people's lives.
There have been people that suggest that we should have a back door. But the reality is if you put a back door in, that back door's for everybody - for good guys and bad guys.
I don't subscribe to the view some people have in the industry that you should purposefully design products that do not last that long. I don't think it is good for anyone.
When technological advancement can go up so exponentially, I do think there's a risk of losing sight of the fact that tech should serve humanity, not the other way around.
Work takes on new meaning when you feel you are pointed in the right direction. Otherwise, it's just a job, and life is too short for that.
That has always been the objective of Apple: to do things that really enrich people's lives. That you look back on and you wonder, 'How did I live without this?'
My model for business is The Beatles: They were four guys that kept each others' negative tendencies in check; they balanced each other. And the total was greater than the sum of the parts.
I don't look at business as a zero-sum game. I don't. I've never seen it play out that way in our industry, and I think you innovate and you add value, deliver value back to customers, and you get value back from the world.
Pretty much, Apple and Dell are the only ones in this industry making money. They make it by being Wal-Mart. We make it by innovation.
If you aren't committed to diversity of thought, you have no business launching a startup.
Businesses are not paid to reform customers. They are paid to satisfy customers.
If all you needed to do is to figure out what company is better than others, everyone would make a lot of money. But that is not the case. They keep raising the prices to the point when the odds change.
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