Competition should not be for a share of the market-but to expand the market.
W. Edwards DemingRead
He that would run his company on visible figures alone will in time have neither company nor figures.
Interpretation
Relying solely on quantitative data for decision-making can lead to failure in a company.
This quote by W. Edwards Deming emphasizes the importance of balancing quantitative data with qualitative insights in business management. It suggests that while numbers are essential for tracking performance, a narrow focus on metrics alone may overlook critical factors such as employee morale, customer satisfaction, and overall company culture, ultimately jeopardizing the organization's success.
In practice
A business conference discussing the importance of qualitative insights in strategy formation.
Competition should not be for a share of the market-but to expand the market.
The job can't be finished only improved to please the customer.
Don't expect smart people to listen to you without proof.
Quality begins with the intent, which is fixed by management.
Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
Just because you can measure everything doesn't mean that you should.
Explore this next great frontier where the boundaries between work and higher purpose are merging into one, where doing good really is good for business.
The idea that you can create a template that will work forever doesn't happen in any business. There's some really, really bright people in this business. You can't do the same thing the same way and be successful for a long period of time.
I see business as an ecosystem.
To grasp organizational life as it is, read novels (!) .... It is my fervent belief that we will never design rational processes that "overcome" such irregularities-don't bother telling that to a consultant. Hence, we should embrace the real, nonrational, nonlinear world with vigor and glee-and develop enterprise and career strategies accordingly.
Customers first, employees second, and shareholders third.
The world's biggest problems are the world's biggest business opportunities.
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