Competition should not be for a share of the market-but to expand the market.
W. Edwards DemingRead
He that would run his company on visible figures alone will in time have neither company nor figures.
Interpretation
Relying solely on quantitative data for decision-making can lead to failure in a company.
This quote by W. Edwards Deming emphasizes the importance of balancing quantitative data with qualitative insights in business management. It suggests that while numbers are essential for tracking performance, a narrow focus on metrics alone may overlook critical factors such as employee morale, customer satisfaction, and overall company culture, ultimately jeopardizing the organization's success.
In practice
A business conference discussing the importance of qualitative insights in strategy formation.
Competition should not be for a share of the market-but to expand the market.
The job can't be finished only improved to please the customer.
Don't expect smart people to listen to you without proof.
Quality begins with the intent, which is fixed by management.
Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
Just because you can measure everything doesn't mean that you should.
When you are making a decision about how best to serve your customers, your own experience is often a better guide than a more sophisticated analysis of the market.
Unless you have tested the assumptions in your business model first, outside the building, your business plan is just creative writing.
Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in service or affects service.
As an entrepreneur, I've learned how crucial it is to be able to call a spade a spade and avoid falling in love with a particular strategy or product. Instead, you need to let the customer tell you what she needs - and to change her as she changes.
It is very difficult to get people to focus on the most important things when you're in boom times.
If a company is profitable, the founder is in control. If it's not, investors are in control.
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