Zoom does not focus on revenue goals, but rather we have confidence that focusing on the happiness of existing customers and our employees will organically increase growth.
Eric YuanRead
If you see your company culture as a family, you don't want to fire someone just because their short-term performance is not good. If you do, even the people on your team who are excellent performers will look at what's going on and say, 'Someday you might fire me too.' You'll lose everyone's trust.
Interpretation
What this quote means
Treating company culture like a family fosters trust and loyalty among employees.
In this quote, Eric Yuan emphasizes the importance of viewing company culture as a familial bond rather than just a performance-based assessment. By nurturing a supportive environment where colleagues are valued beyond their immediate results, leaders can maintain trust and morale among their teams, preventing a culture of fear and uncertainty about job security.
Themes
Company CultureTrustLeadershipPerformanceTeamwork
In practice
Example use cases
In a team meeting discussing performance evaluations, this quote can be referenced to advocate for a supportive review process.
More from Eric Yuan
All quotes →We really don't look at our competitors. The market is big. If you focus too much on competitors, you can lose focus on the customer. If we make our customers happier, we are going to win.
Eric YuanRead
Similar quotes
Business leaders who openly acknowledge people's concerns about becoming obsolete and who invest resources in workers' growth can help create a nation of learners - and perhaps resolve some of the political chaos that's bubbling around us.
Carol S. DweckRead
A leader sees greatness in other people. He nor she can be much of a leader if all she sees is herself.
Maya AngelouRead
We are not retreating - we are advancing in another direction.
Douglas MacarthurRead
And so, my fellow Americans: ask not what your country can do for you - ask what you can do for your country._x000D_ _x000D_ My fellow citizens of the world: ask not what America will do for you, but what together we can do for the freedom of man.
John F. KennedyRead
I have a very modern way of thinking; the chef is there to lead the team and not just to sit behind the piano.
Alain DucasseRead
We want to empower our people; we want to strengthen them; we want to provide them with the kind of qualifications that will enable them to build up their own country themselves.
Aung San Suu KyiRead