How can any company know if its processes, products, people are safe? Only if everyone is watching and telling the truth. The first part can be assumed; the second cannot.
Margaret HeffernanRead
Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.
Interpretation
Executives often prioritize action over reflection, which can hinder their long-term success.
In this quote, Margaret Heffernan highlights the common tendency among executives to focus excessively on taking action, sometimes to the detriment of their ability to reflect and strategize. She suggests that in their pursuit of success, many leaders overlook the importance of pausing to think critically about their decisions and actions, leading to missed opportunities for growth and improvement.
In practice
This quote could be used in a leadership seminar to emphasize the need for balance between action and reflection.
How can any company know if its processes, products, people are safe? Only if everyone is watching and telling the truth. The first part can be assumed; the second cannot.
Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.
If the company depends entirely on you - your creativity, ingenuity, inspiration, salesmanship or charisma - nobody will want to buy it. The risk and the dependency are too great.
Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.
Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.
[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.
You acquire more influence with young people when you give up using your power to control them...and the more you use your power to try to control people the less influence you'll have on their lives.
I can't tell you how much you gain, how much progress you can make, by working together as a team, by helping one another. You get much more done that way. If there's anything the Steelers of the '70s epitomized, I think it was that teamwork.
I am here by the will of the Great Spirit, and by his will I am chief.
You have to build trust among team members so that people feel free to admit what they don't know, make mistakes, ask for help if they need it, apologize when necessary, and not hold back their opinions.
Our tendency to create heroes rarely jibes with the reality that most nontrivial problems require collective solutions.
A host is like a general: calamities often reveal his genius.
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