Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.
Margaret HeffernanRead
How can any company know if its processes, products, people are safe? Only if everyone is watching and telling the truth. The first part can be assumed; the second cannot.
Interpretation
A company's safety relies on transparency and honesty among its people.
This quote underscores the importance of a culture of openness in organizations. While it is relatively easy to assume that processes and products are safe, true safety can only be assured if individuals within the company actively observe and communicate any concerns or truths about the organization's practices. This highlights the critical role of honest communication in maintaining safety and accountability in the workplace.
In practice
In a team meeting focused on safety protocols, this quote can be used to inspire transparency.
Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.
Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.
If the company depends entirely on you - your creativity, ingenuity, inspiration, salesmanship or charisma - nobody will want to buy it. The risk and the dependency are too great.
Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.
Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.
[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.
Do not underestimate me. I believe that as a woman, a progressive, and a Minnesotan, I have a lot to contribute and I am so ready to do that work.
The leader...is rarely the brightest person in the group. Rather they have extraordinary taste, which makes them more curators than creators. They are appreciators of talent and nurturers of talent and they have the ability to recognize valuable ideas.
If you see your company culture as a family, you don't want to fire someone just because their short-term performance is not good. If you do, even the people on your team who are excellent performers will look at what's going on and say, 'Someday you might fire me too.' You'll lose everyone's trust.
Active questions are the alternative to passive questions. There is a huge difference between, 'Do you have clear goals?' and 'Did you do your best to set clear goals for yourself?' The former is trying to determine the employee's state of mind; the latter challenges the employee to describe or defend a course of action.
A President needs political understanding to run the government, but he may be elected without it.
Leadership flows from inner character and integrity of ambition, which inspires others to lend themselves to your organization's mission.
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