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The idea that business is strictly a numbers affair has always struck me as preposterous. For one thing, I've never been particularly good at numbers, but I think I've done a reasonable job with feelings. And I'm convinced that it is feelings - and feelings alone - that account for the success of the Virgin brand in all of its myriad forms.
Richard Branson
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Interpretation

What this quote means

Business success is driven by emotions and feelings rather than just numerical data.

In this quote, Richard Branson emphasizes the importance of emotional intelligence in business, arguing that success is not solely based on numerical performance but also on the feelings and connections that drive a brand. He suggests that understanding and valuing emotions can lead to better outcomes, highlighting that the Virgin brand flourished not just through numbers but through the feelings it evoked in people.

Themes

BusinessEmotionsSuccessFeelingsBrand

In practice

Example use cases

In a business seminar to highlight the importance of emotional connections in branding.

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