QuoteProject
The most important, and indeed the truly unique, contribution of management in the 20th century was the fifty-fold increase in the productivity of the MANUAL WORKER in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of KNOWLEDGE WORK and the KNOWLEDGE WORKER.
Peter Drucker
ShareWTF𝕏

Interpretation

What this quote means

Management's role has evolved from boosting manual labor productivity to enhancing knowledge work productivity.

In this quote, Peter Drucker emphasizes the significant shift in management responsibilities from increasing the productivity of manual workers during the 20th century to now focusing on enhancing the output and efficiency of knowledge workers in the 21st century. As the nature of work changes and becomes more knowledge-based, management techniques and practices must adapt to optimize this new workforce, reflecting a transformation in the skills and contributions required in modern industries.

Themes

ManagementProductivityKnowledge WorkManual Worker21St Century

In practice

Example use cases

In a management seminar discussing the future of work, this quote might illustrate the shift from manual to knowledge-based productivity.

More from Peter Drucker

The purpose of an organization is to enable ordinary humans beings to do extraordinary things.
Peter DruckerRead
In the Western tradition, we have focused on teaching as a skill and forgotten what Socrates knew: teaching is a gift, learning is a skill.
Peter DruckerRead
We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.
Peter DruckerRead
The basic economic resource - the means of production -_x000D_ _x000D_ is no longer capital, nor natural resources, nor labor._x000D_ _x000D_ It is and will be knowledge.
Peter DruckerRead
Unless commitment is made, there are only promises and hopes... but no plans.
Peter DruckerRead
The strength of the computer lies in its being a logic machine. It does precisely what it is programed to do. This makes it fast and precise. It also makes it a total moron; for logic is essentially stupid.
Peter DruckerRead

Similar quotes

People with targets and jobs dependent upon meeting them will probably meet the targets - even if they have to destroy the enterprise to do it.
W. Edwards DemingRead
A system must be managed. It will not manage itself.
W. Edwards DemingRead
The central problem of management is how spontaneous interaction of people within a firm, each possessing only bits of knowledge, can bring about the competitive success that could only be achieved by the deliberate direction of a senior management that possesses the combined knowledge of all employees and contractors
Friedrich August Von HayekRead
My view is that good community management is like having good municipal government: You should be able to have dissenting opinions and so on, freedom of speech, but your grandmother should also be able to walk down the street at night without having to worry about getting mugged.
Jimmy WalesRead
Most of the big banks were shot through with short-termism, deceptive practices and self-dealing. We must institute basic changes in corporate governance and in management practice to restore responsibility and honesty for the sake of the economy and for the self-respect of the country.
Edmund PhelpsRead
Now, so there will be no misunderstanding, it's not my intention to do away with government. It is rather to make it work - work with us, not over us; to stand by our side, not ride on our back. Government can and must provide opportunity, not smother it; foster productivity, not stifle it.
Ronald ReaganRead

A little wisdom, now and then

Subscribe for the occasional hand-picked quote. No noise.

Quote by Peter Drucker | QuoteProject