Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.
Ross PerotRead
Inventories can be managed, but people must be led.
Interpretation
Effective leadership is essential for managing people, as opposed to simply managing resources.
This quote emphasizes the distinction between managing tangible assets, like inventories, and leading people. While inventories can be organized and controlled with systematic approaches, human beings require inspiration, motivation, and guidance to achieve their best potential. True leadership involves understanding and nurturing the human element in any organization or group.
In practice
In a corporate training session discussing the importance of leadership styles.
Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.
Never ask anyone to do what you haven't done before and wouldn't do again. That's a pretty fundamental rule in leadership... treat them like you treat yourself. Things you don't like, they don't like.
Don't run your life by what's legal or illegal. Run your life based on what's right or wrong.
Punishing honest mistakes stifles creativity. I want people moving and shaking the earth and they're going to make mistakes.
Something in human nature causes us to start slacking off at our moment of greatest accomplishment. As you become successful, you will need a great deal of self-discipline not to lose your sense of balance, humility and commitment.
Firstly, you must always implicitly obey orders, without attempting to form any opinion of your own respecting their propriety. Secondly, you must consider every man your enemy who speaks ill of your king; and thirdly, you must hate a Frenchman, as you do the devil.
In the discharge of the duties of this office, there is one rule of action more important than all others. It consists in never doing anything that someone else can do for you.
We are stubborn on vision. We are flexible on details.
If you lead a country like Britain, a strong country, a country which has taken a lead in world affairs in good times and in bad, a country that is always reliable, then you have to have a touch of iron about you.
If you want to be a leader of people, you must learn to watch events.
Stay diagnostic even as you take action.
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