Employee loyalty begins with employer loyalty. Your employees should know that if they do the job they were hired to do with a reasonable amount of competence and efficiency, you will support them.
Harvey MackayRead
A mediocre person tells. A good person explains. A superior person demonstrates. A great person inspires others to see for themselves.
Interpretation
The quote emphasizes the different levels of influence people can have in communication and motivation.
Harvey Mackay's quote illustrates a hierarchy of communication effectiveness, where a mediocre person merely states information, a good person provides explanations, a superior person shows through demonstration, and a great person inspires others to recognize truths themselves. This progression highlights the value of inspiring others rather than just instructing, pointing towards the importance of empowering individuals to discover and understand on their own.
In practice
This quote can be shared in a leadership workshop to highlight effective communication.
Employee loyalty begins with employer loyalty. Your employees should know that if they do the job they were hired to do with a reasonable amount of competence and efficiency, you will support them.
Most fears of rejection rest on the desire for approval from other people. Don't base your self-esteem on their opinions.
Don't equate activity with efficiency. You are paying your key people to see the big picture. Don't let them get bogged down in a lot of meaningless meetings and paper shuffling. Announce a Friday afternoon off once in a while. Cancel a Monday morning meeting or two. Tell the cast of characters you'd like them to spend the amount of time normally spent preparing for attending the meeting at their desks, simply thinking about an original idea.
It's only lonely at the top if you forget all the people you met along the way and fail to acknowledge their contributions to your success.
A dream is just a dream. A goal is a dream with a plan and a deadline.
Don't wait for a funeral to pay a compliment. You may not make it in time.
War makes extremely heavy demands on the soldier's strength and nerves. For this reason, make heavy demands on your men in peacetime exercises.
When I got to the Mavericks people were all giving me advice - change this, change that - and one thing that I didn't do was fire anybody.
Managers will tell people what to do, whereas leaders will inspire them to do it, and there are a few things that go into the ability to inspire.
Part of diplomacy is to open different definitions of self-interest.
The people who are doing the work are the moving force behind the Macintosh. My job is to create a space for them, to clear out the rest of the organization and keep it at bay.
To add value to others, one must first value others.
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