'Charlotte's Web,' which I read sitting on my mother's lap, was the most emotional experience: that was when I made the leap from seeing how to untangle words to realizing how books both contain and convey strong feelings.

I come from not just a household but a country where the finesse of language, well-balanced sentence, structure, syntax, these things are driven into us, and my parents, bless them, are great custodians of the English language.

Reading fiction is important. It is a vital means of imagining a life other than our own, which in turn makes us more empathetic beings. Following complex story lines stretches our brains beyond the 140 characters of sound-bite thinking, and staying within the world of a novel gives us the ability to be quiet and alone, two skills that are disappearing faster than the polar icecaps.

Specialized management courses are useful but should come well after the complexity of management and business are understood.

To teach details is to bring confusion; to establish the relationship between things is to bring knowledge.

Once you have learned to trust your own voice and allowed that creative force inside you to come out, you can direct it to write short stories, novels, and poetry, do revisions, and so on. You have the basic tool to fulfill your writing dreams. But beware. This type of writing will uncover other dreams you have, too-going to Tibet, being the first woman president of the United States, building a solar studio in New Mexico-and they will be in black and white. It will be harder to avoid them.