Competition should not be for a share of the market-but to expand the market.
W. Edwards DemingRead
Rational behavior requires theory. Reactive behavior requires only reflex action.
Interpretation
Rational behavior is guided by thought and theory, while reactive behavior is instinctive and immediate.
The quote by W. Edwards Deming emphasizes the importance of rational thought and theoretical frameworks in guiding behavior and decision-making. It suggests that while many reactions can be spontaneous and reflexive, true understanding and effective actions emerge from careful consideration and planning based on solid theories.
In practice
In a leadership seminar to encourage thoughtful planning.
Competition should not be for a share of the market-but to expand the market.
The job can't be finished only improved to please the customer.
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The real meaning of the spoken word has to be demonstrated by practical deeds
The graveyard is the richest place on the surface of the earth because there you will see the books that were not published, ideas that were not harnessed, songs that were not sung, and drama pieces that were never acted.
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