After years of telling corporate citizens to 'trust the system,' many companies must relearn instead to trust their people - and encourage their people to use neglected creative capacities in order to tap the most potent economic stimulus of all: idea power.
Interpretation
Companies should focus on empowering their employees and encouraging creativity over strictly following systems.
This quote emphasizes the shift in corporate mindset needed to unlock true potential in the workforce. Rather than relying solely on established systems and structures, organizations should trust and empower their employees to think creatively and contribute ideas, as this creative power can drive significant economic growth and innovation.
In practice
In a team meeting, I’d like to share a quote that emphasizes the importance of trusting our colleagues during project discussions.
Tribalism reflects strong ethnic or cultural identities that separate members of one group from another, making them loyal to people like them and suspicious of outsiders, which undermines efforts to forge common cause across groups.
Organizational structures that allow divisions and departments to own their turf and people with long tenure to take root creates the same hardened group distinctions as Congressional redistricting to produce homogeneous voting blocs - all of which makes it easier to resist compromise, let alone collaboration.
The way innovating companies are designed leaves ambiguities, overlaps, decision conflicts or decision vacuums in some parts of the organisation. People rail at this, curse it-and invent innovative ways to overcome it.
The boomers' biggest impact will be on eliminating the term 'retirement' and inventing a new stage of life... the new career arc.
The middle of every successful project looks like a disaster.
I've found that small wins, small projects, small differences often make huge differences.
The kind of people that all teams need are people who are humble, hungry, and smart: humble being little ego, focusing more on their teammates than on themselves. Hungry, meaning they have a strong work ethic, are determined to get things done, and contribute any way they can. Smart, meaning not intellectually smart but inner personally smart.
If you want to make a difference in the lives of the people you lead, you must be willing to walk alongside them, to lift and encourage them, to share moments of understanding with them, and to spend time with them, not just shout down at them from on high.
For creative tasks, the best approach is often just to hire great people and get out of their way.
I am a bigger-picture manager because I've lived through something that's a big picture.
Sometimes leadership is planting trees under whose shade you'll never sit. It may not happen fully till after I'm gone. But I know that the steps we're taking are the right steps.
You have to learn what makes this or that Sammy run. For one it's a pat on the back, for another it's eating him out, for still another it's a fatherly talk, or something else. You're a fool if you think as I did as a young coach, that you can treat them all alike.
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