When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
Dale CarnegieRead
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7 quotes
When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
Your most unhappy customers are your greatest source of learning.
Kind words can be short and easy to speak, but their echoes are truly endless.
The most important thing in communication is hearing what isn't said.
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
There is only one boss. The customer.
Courteous treatment will make a customer a walking advertisement.
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