Good thoughts not delivered mean squat..

Knowing where you are going is the first step to getting there..

Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn'….

If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears..

If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that mana….

Purpose can never be about achievement; it is much bigger..

Your game is only as good as your practice..

I never use notes, they interfere with me..

Life is special when you reach out beyond yourself to be a true servant leader for others..

Nice guys may appear to finish last, but usually they are running a different race..

In the past a leader was a boss. Today's leaders must be partners with their people... they no longer can lead solely based on positional power..

Perpetual prosperity comes to those who help others..

It never hurts to toot your own horn once in a while..

The greatest leaders mobilize others by coalescing people around a shared vision..

Positive thinkers get positive results because they are not afraid of problems..

A problem only exists if there is a difference between what is actually happening and what you desire to be happening..

One of the deepest principles of life and leadership: it's not about you..

All leaders are permanent learners..

Take a minute: look at your goals, look at your performance, see if your behavior matches your goals..

Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their mana….

As a manager the important thing is not what happens when you are there, but what happens when you are not there.