Reaching out takes nothing more than a smile..

If you're always doing what you've always done, you'll never see (or become) what you could be!.

Words not kept break more than a promise..

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon..

If you only give back what you get from other people, you're not giving as much as you can..

Are people being the least you expect of them, or the best they expect themselves to be?.

The only way to go further than you've been is to take an extra step..

Plans turn promises into results and dreams into realities..

Let your imagination soar. What you can do for customers is more than you see today..

Unlimited efforts can produce unlimited results..

Say it with words. Show it with action..

Are you moving forward, or just moving?.

How much good can you do today? How much love can you give? How much care and kind attention?.

Don't wait. Tomorrow may be too late to do the things you can today..

Silent customers can be deadly. Encourage them to complain..

Without commitment, no price will be low enough. With commitment, no price will be too high..

Challenge your own status quo - before someone else does..

Testimonials describe what has been, and are a promise of what is to come..

How can you learn more? By admiring what you've done right? Or by studying what you've done wrong?.

A scattered effort is a poor effort..

Preparation is good, but customers need results..