Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergRead
Anger, depression, guilt, and shame are the product of the thinking that is at the base of violence on our planet.
Interpretation
Negative emotions contribute to violent behavior.
In this quote, Marshall B. Rosenberg suggests that emotions such as anger, depression, guilt, and shame arise from a certain way of thinking which fosters violence. He implies that addressing and transforming these underlying thoughts and feelings can help mitigate violence in society.
In practice
In a talk about conflict resolution, one might use this quote to illustrate how underlying emotions can lead to violence.
Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Expressing our vulnerability can help resolve conflicts.
My father was the superintendent of the churches in the state of Montana. He was content in his beliefs. He befit the term 'true Christian.' He would turn the other cheek. He was truly a man of peace.
It seems to me then as if all the moments of our life occupy the same space, as if future events already existed and were only waiting for us to find our way to them at last, just as when we have accepted an invitation we duly arrive in a certain house at a given time.
Ugly deeds are taught by ugly deeds.
It is so fatally easy to confuse an aesthetic appreciation of the spiritual life with the life itself-to dream that you have waked, washed, and dressed and then to find yourself still in bed.
I cannot in all conscience agree to anyone being sent to the gallows. God alone can take life because He alone gives it . . .
I don't think you should have to try to be nice, I think most people are nice. I think being cheerful and nice is just a politeness.
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