Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergRead
Anger, depression, guilt, and shame are the product of the thinking that is at the base of violence on our planet.
Interpretation
Negative emotions contribute to violent behavior.
In this quote, Marshall B. Rosenberg suggests that emotions such as anger, depression, guilt, and shame arise from a certain way of thinking which fosters violence. He implies that addressing and transforming these underlying thoughts and feelings can help mitigate violence in society.
In practice
In a talk about conflict resolution, one might use this quote to illustrate how underlying emotions can lead to violence.
Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Expressing our vulnerability can help resolve conflicts.
Repentance will not make you see Christ; but to see Christ will give you repentance.
We shall find in our troubled hearts, where discord reigns, two needs which seem at variance, but which merge, as I think, in a common source - the love of the true, and the love of the fabulous.
We Protestants automatically assume that the Pharisees are the Catholics. They are the self-righteous people who have made Christianity a form of legalistic religion, thereby destroying the free grace of the Gospel. We Protestants are the tax collectors, knowing that we are sinners and that our lives depend upon God's free grace.
The American culture ideal of the "self-made-man," of everyone "standing on his own feet" seemed as tragic a picture as the initiative-destroying dependence on a benevolent despot. He felt and perceived clearly that we all need continuous help from each other, and that this type of interdependence is the greatest challenge to maturity of individual and group functioning.
Fame must have enemies, as light must have gnats.
Be a terror to the butchers, that they may be fair in their weight; and keep hucksters and fraudulent dealers in awe, for the same reason.
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