Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergRead
Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
Interpretation
Judging others reflects our own opinions on their actions and character.
In this quote, Marshall B. Rosenberg highlights the inherent judgment involved in both praise and criticism. By evaluating someone's actions, we position ourselves as judges, which can create a power dynamic and influence the way we relate to each other. Rather than fostering understanding and compassion, this judgment may lead to conflict and division.
In practice
During a workshop on communication, this quote can be used to illustrate the impact of judgment on interpersonal relationships.
Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Expressing our vulnerability can help resolve conflicts.
You can't make your kids do anything. All you can do is make them wish they had. And then, they will make you wish you hadn't made them wish they had.
He had a better mind and a more rigorous temperament than me; he thought logically, and then acted on the conclusion of logical thought. Whereas most of us, I suspect, do the opposite: we make an instinctive decision, then build up an infrastructure of reasoning to justify it. And call the result common sense.
We are unraveling our navels so that we may ingest the sun. We are not afraid of the darkness. We trust that the moon shall guide us. We are determining the future at this very moment. We know that the heart is the philosopher's stone. Our music is our alchemy.
It's normal for human beings to identify with their own separate self. The problem is that we get caught in that notion of ourself as a separate individual and caught in that individual self's agenda.
"Do not repine, my friends," said Mr. Pecksniff, tenderly. "Do not weep for me. It is chronic."
Life is simple. Everything happens for you, not to you.
The more uncertain I have felt about myself, the more there has grown up in me a feeling of kinship with all things.
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