How can any company know if its processes, products, people are safe? Only if everyone is watching and telling the truth. The first part can be assumed; the second cannot.
Margaret HeffernanRead
In business, staying focused requires that you turn most opportunities down.
Interpretation
In business, prioritizing focus often means rejecting many potential opportunities.
This quote by Margaret Heffernan highlights the importance of focus in business. It suggests that while many opportunities may arise, not all of them align with a company's core mission or strategy. To achieve success, one must be selective and turn down opportunities that could distract from this focus, thereby allowing for deeper commitment and better execution in the chosen path.
In practice
During a business presentation to emphasize the importance of focus and decision-making.
How can any company know if its processes, products, people are safe? Only if everyone is watching and telling the truth. The first part can be assumed; the second cannot.
Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.
Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.
If the company depends entirely on you - your creativity, ingenuity, inspiration, salesmanship or charisma - nobody will want to buy it. The risk and the dependency are too great.
Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.
Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.
The best start-ups might be considered slightly less extreme kinds of cults. The biggest difference is that cults tend to be fanatically wrong about something important. People at a successful start-up are fanatically right about something those outside it have missed.
I've said it for four decades - work 'on' your business, not just 'in' your business!
There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.
I think that business practices would improve immeasurably if they were guided by "feminine" pinciples, qualities like love, care, and intuition.
Customer service shouldn't just be A department, it should be the entire company.
My model for business is The Beatles: They were four guys that kept each others' negative tendencies in check; they balanced each other. And the total was greater than the sum of the parts.
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