The problem with taking offense is that it's really hard to figure out what to do with it after you're done using it. Better to just leave it on the table and walk away. Umbrage untaken quietly disappears.
Seth GodinRead
Facts are irrelevant. What matters is what the consumer believes.
Interpretation
The perception of consumers is more important than the actual facts about a product.
This quote by Seth Godin emphasizes that in the world of marketing and business, the beliefs and perceptions of consumers hold more weight than the objective facts about a product or service. Successful marketing relies on understanding and influencing consumer beliefs, rather than solely presenting factual information.
In practice
In a presentation about branding, you could use this quote to explain the importance of consumer perception.
The problem with taking offense is that it's really hard to figure out what to do with it after you're done using it. Better to just leave it on the table and walk away. Umbrage untaken quietly disappears.
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