Poor firms ignore their competitors; average firms copy their competitors; winning firms lead their competitors.
Philip KotlerRead
Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value.
Interpretation
Marketing focuses on creating real value for customers rather than just selling products cleverly.
Philip Kotler emphasizes that true marketing goes beyond mere tactics for selling products; it involves understanding and delivering real value to customers. Rather than finding clever ways to market a product, effective marketing is rooted in the genuine needs and desires of consumers, aiming to enhance their experience and satisfaction.
In practice
In a business seminar focused on customer relationships.
Poor firms ignore their competitors; average firms copy their competitors; winning firms lead their competitors.
Marketing is becoming a battle based on information than on sales power.
The art of marketing is the art of brand building. If you arenot a brand, you are a commodity. Then price is everything and the low-cost producer is the only winner.
Marketing is a race without a finishing line
The key to branding, especially for smaller firms, is to focus on a limited number of issue areas and develop superb expertise in those areas.
Companies pay too much attention to the cost of doing something. They should worry more about the cost of not doing it.
You have only 30 seconds in a TV commercial. If you grab attention in the first frame with a visual surprise, you stand a better chance of holding the viewer. People screen out a lot of commercials because they open with something dull. When you advertise fire-extinguishers, open with the fire.
The more informative your advertising, the more persuasive it will be.
Free publicity and word of mouth is probably the best and cheapest form of advertising. Learn to use it to your advantage.
Personalizatio n wasn't supposed to be a cleverly veiled way to chase prospects around the web, showing them the same spammy ad for the same lame stuff as everyone else sees. No, it is a chance to differentiate at a human scale, to use behavior as the most important clue about what people want and more important, what they need.
Advertising is only evil when it advertises evil things.
Can advertising foist an inferior product on the consumer? Bitter experience has taught me that it cannot. On those rare occasions when I have advertised products which consumer tests have found inferior to other products in the same field, the results have been disastrous.
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